India is in the process of
developing at a rapid rate. However Priority appears to be quantity
and not quality. Though quantity, too, is important but crucial is
quality. Ideal mix of both is mandatory if we wish to reach our goals
as enlightened; empowered, society; self confident and proud
citizenry.
Quality control is demand of
international markets as well as domestic consumer too demands
quality at least cost. That is the big challenge and option is simple
produce or perish. Our Government service providers, who are
reasonably well paid or either incompetent or corrupt. Sole motive
being creating wealth for self by any means, output/accountability is
of in-consequence.
Our system in place is very
elaborate with adequate checks and balances but for the delivery.
Puss are unproductive due
labour unions refuse to reform or facilitate modern technology
induction fearing loss of jobs in future. Defence research
organisations; universities and institutes of excellence, with
exception of miniscule minority have become mass mediocre product
churners with little employability or competence.
India has maximum rules
making life of honest entrepreneur near hellish. Everyone takes his
cut but accountability who cares. Impure food products; buildings
violating laws; schools hardly functional. When flaw comes to light,
everyone gets away. If punished, things will improve. Governance with
accountability and transparency and quick punishment for defaulters
could significantly improve.
The crux lies in
accountability of organisations and punishing guilty for failure.
Assured perks then why bother
about output. Accountability must be factored in and must
be enforced urgently.
Schools
and other institutes of learning have become profiteering ventures.
Quality of teachers in government schools in Central India is
extremely low. Intake may have been on basis of reservation or
political pressure but its no excuse for destruction of future.
Giving good marks either by teachers or through cheating facilitates
jump to next level of learning and it carries on. Greatest causality
is professional competence. Teachers and professors once get
government job are assured of job safety, promotions and perks and of
course making extra money by flaunting rules. There is need
of periodic skill testing examinations by the department.
One up testing should suffice with selective miniscule random testing
by superiors in the departmental chain. Incompetence or cheating by
superior must lead to his dismissal. Weak could be given extra
coaching during breaks but must pass test to be retained in service.
For higher levels, should be left to Principles/VC but with similar
proviso. Any complaint be independently investigated, any case of
cheating, heads role.
This will ensure teachers
remain updated with latest developments in their subjects within and
abroad as applicable. Retention of efficiency tests are conducted by
Army to ensure crucial skills don’t become weak. Failure leads to
serious consequences. Implementing in government departments, can
have very positive ramifications in improving quality.
Whistle blowers or impacted
masses reporting against government employees who are absent from
duty or doing illegal work should be encouraged. This is possible
with modern technology.
Accountability, competence
and outstanding quality of end product must become key to human
resource development. Failure implies, India will become economically
developed but with serious social fissures with drastic ramifications
leading to criminalisation of those unemployed
India
must focus on quality and retention of efficiency of government
employees. This could be within respective departments with miniscule
check by higher authorities. Any complaints of failure or nepotism
imply heavy penalty. Failure to perform must invite punishment for
implementer and supervisee, thereby ensuring system delivering.
Governance and quality of government employees will ensure balanced
qualitative superior future India
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